MY PACIFIC REWARDS

Terms and Conditions

  • Open to individuals aged 18 or above.
  • There is no membership fee for registration to My Pacific Rewards.
  • Member’s contact details would be his/her unique identification number for the membership.
  • A member cannot have more than 1 account. One number per member will be considered authentic account.
  • All details are mandatory for registration in the program.
  • My Pacific Rewards assures complete privacy of your personal data and your mobile number. It will not be shared with anyone without permission.
  • Maximum issue of vouchers will be of Rs 10,000 in a day for a particular customer and any customer can avail maximum vouchers of Rs. 2,000 of one brand in single visit with denomination of 500/1000, if the denomination is below 500 then upto 5 vouchers can be issued (Subject to the availability).
  • Complimentary vouchers will be at sole discretion of Pacific malls which can be changed without information.
  • The customer needs to show / send bills latest of last 7 days. Bill prior 7 days will not be considered.
  • Upon successful Registration to My Pacific Rewards, members accept that the membership is governed by these terms & conditions and may be amended from time to time.
  • Member, who has shared their date of birth and anniversary at the time of registration, will also be rewarded with some bonus points on the respective occasions.
  • Once the vouchers have been issued from MPR desk will not be taken back in any manner.
  • My Pacific Rewards will not be held responsible for any terms & conditions issued by stores.
  • There will be exciting redemption offers for reward points on a time to time basis. Current program structure is tier based and the customer will be upgraded to tiers based on cumulative purchase.
  • Members can earn or redeem their points at the same Pacific Mall only.
  • Shopping bills from CDIT brands such as premium watches, jewelry, home category and furnishing, electronics will only be accounted for 2% of the bill value across membership slab. (Example – If an Influencer member submits bill worth Rs 20000 from Croma, his earned points will be 2% of 20000 instead of 7%)
  • The membership points, benefits and privileges are non-transferable and may only be used by the member.
  • Points of different members cannot be clubbed.
  • Gifts and vouchers are subject to availability.
  • My Pacific Rewards does not make any representation or warranty as to quality or suitability of the gifts/ rewards in any manner.
  • My Pacific Rewards management will not be held responsible for any transactions made on a lost or stolen membership.
  • My Pacific Rewards management reserves the right to cancel the membership or to cancel or amend any provision offered as a part of the My Pacific Reward at any time without prior notice.
  • My Pacific Rewards shall not be liable for points which were accumulated inaccurately as a result of technical malfunctions, operator fault, member misconduct or any reason beyond the control of My Pacific Reward.
  • The use of My Pacific Rewards and associated benefits are deemed to be and acceptance of MPR terms and conditions.
  • The management reserves the right to terminate the membership with all points forfeited without prior notice. If the member: -
    • Breaches any membership terms and conditions.
    • Behaves in an unruly manner while in Pacific Mall premises.
    • Member found collecting bills from the store.
    • Uploading any other customer bill.
    • Having multiple MPR accounts
    • Tries to collect voucher on behalf of some other customer
  • My Pacific Reward reserves the right to amend benefits and privileges, terms & conditions of this agreement and benefits from time to time without prior notice. The decision of management shall be final and conclusive in the event of any dispute.
  • Members can check for their points balance at the information desk.
  • Membership constitutes permission for My Pacific Rewards to use the customer’s name and comments for promotional purposes in any media without any compensation whatsoever.
  • My Pacific Reward shall not be liable for any loss over damage whatsoever that may be suffered or any personal injury that may be caused as a result of participation in the program or using the points/gift/rewards.
  • Retailers and their staff are not allowed to enrol themselves as member.
  • Only member is entitled to collect vouchers from MPR desk by showing government photo ID proof. Vouchers will only be provided if the ID details matches with details provided to the My Pacific Reward Program which includes (Name and Photo).
  • Once the bill is uploaded in the system it will take 48 hours to reflect points in the customer's account.
  • Jewelry installment receipt will not be accepted only final product bill will be evaluated for the points.

For Enquiries: loyalty@pacificindia.in